Last updated: October 19, 2026
This Privacy Policy describes how Business AI Solutions Inc, doing business as Dealership AI Solutions ("Company," "we," "our," or "us"), collects, uses, stores, and protects information obtained through our website, CRM platform, messaging services, AI-powered services, and other products and services we provide.
Our services may be used by automotive dealerships and other businesses to communicate with their customers and leads. We are committed to protecting personal information and handling it in accordance with this Privacy Policy.
If you would like to know what information we hold about you or have any questions regarding this Privacy Policy, please contact us using the following information:
Email: admin@dealershipaisolutions.com
We collect information that you provide when you register on the Site, which may include, but is not limited to, your name, age, debit/credit card information, telephone number, postal address, and email address.
We also collect information about your use of the Site, any correspondence you send to us via email or letters, and information related to transactions you conduct through the Site, including orders placed and their fulfillment.
Additionally, we may collect data you submit to use our services, including information relating to your customers, clients, or others who interact with the services that our applications provide access to.
It is possible to browse the Site without providing personal information. However, certain services and features will require registration.
We may receive information that you submit through third-party websites or applications connected to our services. In such cases, you should review the privacy policies of those sites to understand how your data is handled.
We will use the information collected from you solely in accordance with this Privacy Policy.
When you provide your mobile phone number and affirmatively opt in to receive SMS messages, we may use your mobile number to send messages related to vehicle inquiries, appointment scheduling, follow-up communications, and customer care.
Message frequency varies. Message and data rates may apply. You may reply STOP at any time to unsubscribe from SMS messages or reply HELP for assistance.
SMS/Mobile Data Exception: We do not sell, rent, share, transfer, or disclose mobile phone numbers, SMS opt-in data, or SMS consent to third parties, affiliates, or lead generators for marketing or promotional purposes. This restriction applies regardless of any other data-sharing provisions in this Privacy Policy.
Mobile information and SMS consent may only be used by service providers as necessary to provide the messaging services requested by the user. These service providers are not permitted to use this information for their own marketing or promotional purposes.
SMS opt-in data and consent are used solely for providing the messaging services for which you have provided consent and for supporting the operation of those services.
When a dealership uses our CRM platform, AI-powered services, or related applications, we may process information the dealership provides or collects through the platform on its behalf. This may include customer and lead contact details, telephone numbers, driver's license information, insurance information, vehicle and transaction details, appointment information, message content, call records, recordings, transcripts, and other information needed to operate the requested services.
We use this information only to provide, secure, support, and improve the services requested by the dealership, including communicating with leads and customers, scheduling appointments, maintaining CRM records, and generating call or message-related insights. Dealerships are responsible for obtaining any notices, permissions, and consents required to collect and use this information through the platform.
We use Twilio to provide and support communications features, including telephone calls and text messages. Where enabled by a dealership, Twilio may process the telephone numbers, call and message metadata, message content, and call recordings or related data needed to deliver those features.
We disclose this information to Twilio only as necessary to provide the communications services requested by the dealership. Twilio may not use mobile phone numbers, SMS opt-in data, or SMS consent for its own marketing or promotional purposes.
The Site uses cookies to help you get the most from your experience. Cookies are small text files stored on your device that allow us to monitor usage, improve the Site's functionality, and personalize content for you.
If you do not wish to allow cookies, you can adjust your browser settings to reject them. For guidance on how to do this, please consult your browser's "Help" section. Please note that rejecting cookies may prevent you from using all features of the Site, including placing orders, as cookies are used to enable account login and other services.
We may also use analytics service providers to track and report on Site usage. These providers collect statistical information through cookies stored on users' devices. The data generated may be used to create reports on Site activity, and the analytics providers store this information.
Some third-party tools or embedded services connected to the Site may use cookies or similar technologies. We do not control third-party cookies. Please review the terms, conditions, and privacy policies of those third-party services to understand how they collect and use personal data, including their use of cookies.
We may use the information you provide in the following ways:
We may also use your information to send email notifications, newsletters, and other marketing communications that you have requested or consented to receive. You may opt out of receiving such communications at any time by notifying us in writing, contacting us at admin@dealershipaisolutions.com, or following the 'unsubscribe' instructions provided in the emails.
Except as specifically necessary to provide requested messaging services, the disclosure provisions below do not apply to mobile phone numbers, SMS opt-in data, or SMS consent. We do not sell, rent, share, transfer, or disclose such information to third parties, affiliates, or lead generators for marketing or promotional purposes.
Except as explicitly stated in this Privacy Policy or as required or permitted by law, we will not share, sell, or distribute any of the information you provide to us without your consent.
Please note that information posted on public areas of the Site may be visible to users worldwide. Exercise caution when submitting personal information to the Site.
We may disclose your personal information:
Notwithstanding anything else in this Privacy Policy, mobile information, SMS opt-in data, and SMS consent will not be sold, rented, shared, transferred, or disclosed to third parties, affiliates, or lead generators for marketing or promotional purposes.
We may disclose information to service providers solely as necessary to provide and support our services; however, mobile information, SMS opt-in data, and SMS consent will not be transferred to third parties for their own marketing or promotional purposes.
The Site may include links to websites or applications operated by third parties. We do not control, and are not responsible for, these third-party websites, and this Privacy Policy does not apply to them. Please review the terms, conditions, and privacy policies of these third-party sites to understand how they collect and use your personal data, including any use of cookies.
If you choose to visit a third-party website or application linked from the Site, any information you provide directly to that third party will be governed by that third party's privacy policy.
Like many other websites, the data we collect may be transferred to cloud service providers with servers located outside your country. By submitting your personal data, you consent to the transfer, storage, and processing of your data on these servers.
We implement appropriate security measures to protect your information from unauthorized access, unlawful processing, accidental loss, destruction, or damage. However, you acknowledge that data transmission over the internet is inherently insecure, and we cannot guarantee the absolute security of information sent online.
Website and account information is retained only for as long as reasonably necessary to provide our services or as required or permitted by law.
For information processed through our applications on behalf of a dealership, we retain customer, lead, license, insurance, phone, call, message, and related CRM data until the dealership instructs us to delete it or the individual whose information is involved requests its deletion, unless a longer retention period is required by law or needed to protect the security and integrity of our services.
When a dealership requests deletion or closes its account, we will delete or return application data in accordance with the applicable agreement and the dealership's instructions, subject to limited retention in backups, legal obligations, fraud prevention, dispute resolution, or security records.
Business AI Solutions Inc, doing business as Dealership AI Solutions, reserves the right to update this Privacy Policy at any time. When changes are made, we will revise the "last updated" date at the top of this page. We encourage Users to regularly review this page to stay informed about how we protect the personal information we collect. You acknowledge and agree that it is your responsibility to periodically review this Privacy Policy and stay aware of any modifications.
By using this Site, you signify your acceptance of this Privacy Policy. If you do not agree with this policy, please do not use the Site. Your continued use of the Site after any updates to this Privacy Policy will be considered acceptance of those changes.